> News > Genknowme launches a new digital platform to improve customer experience and reenforce data protection
Genknowme launches a new digital platform to improve customer experience and reenforce data protection
Recently, a number of hacks and data breaches have unfortunately made the headlines. Genknowme is dealing here with the protection of personal data, one of their fundamental rights.
Current laws, such as FADP and GDPR put a strict framework in place to minimize risks of breaches, it is the responsibility of every company to comply with these requirements.
Genknowme collects and stores data that are considered sensitive, placing data protection and privacy at the heart of their concerns.
To improve data protection, a good infrastructure is not enough. Genknowme wants to rethink the way they work and put in place technical and operational processes to constantly improve data protection. Their new digital platform, developed by BDVerse and thought privacy by design, is an essential element of genknowme’s infrastructure and compliance. It allows to completely separate laboratory processes, from the customer and patients interface.
But genknowme’s new digital platform is not just about improving data privacy, it also enhances customer experience and makes ordering tests and registering patients, a simple, efficient, and secure process.